Our Team

As a respected industry expert and visionary leader, Stuart brings a wealth of experience and unparalleled expertise to his role as Founder & Managing Director of InsureBuild—Australia’s first specialised national insurance builder. Recognised as a pioneer and innovator, he has revolutionised the insurance building sector by introducing a customer-first approach, streamlining processes, and driving unprecedented improvements in efficiency, cost reduction, and service delivery.

With close to 30 years in insurance and 35 years in the building industry, Stuart’s expertise is backed by an Advanced Diploma in Building and Construction, alongside extensive commercial and domestic building experience as a qualified carpenter and licensed builder. His passion for business, commerce, and innovation has shaped his ability to identify opportunities, implement solutions, and lead transformational change in the industry.

Beyond his executive leadership, Stuart is committed to mentoring and sharing his knowledge with the InsureBuild team, fostering growth, collaboration, and excellence. He takes immense pride in engaging with Australia’s top insurance repair professionals, driving industry best practices, and shaping the next generation of leaders in the field.

Stuart’s dedication extends beyond business—he is deeply passionate about supporting communities, charities, and local sporting foundations, ensuring his company remains committed to giving back. His relentless drive, customer-focused mindset, and forward-thinking vision continue to fuel the growth and evolution of InsureBuild, with exciting innovations and new opportunities always on the horizon.

Andy plays a pivotal role in InsureBuild, leading strategic partnerships and business development while maintaining and expanding our client base through his extensive industry network and relationships. With over 18 years of experience working with major insurance companies in Australia, he possesses deep expertise in industry standards, service delivery expectations, and stakeholder engagement.

As Executive General Manager – Strategic Partnerships & Business Development, Andy is instrumental in embedding industry best practices across InsureBuild. He ensures these standards are cascaded from management to the broader team, reinforcing a consistent and high-quality customer service experience. His leadership and commitment to operational excellence make him a cornerstone of the company’s sustained growth and success, strengthened by his professional and personal collaboration with Stuart Patterson.

Andy takes a global approach to the business, actively contributing to high-level strategic planning and decision-making for commercial projects across Australia. His expertise provides critical direction on-site and at the executive level. Passionate about fostering long-term relationships, he is dedicated to delivering outstanding outcomes for all stakeholders. Widely acknowledged as one of the most capable and respected executives in the insurance industry, Andy continues to drive innovation and excellence in his field.

With more than 20 years of experience in the finance sector, Peter brings a professional, knowledgeable, and results-driven approach to the team. He understands that numbers and finance are at the core of most businesses and is highly motivated to embrace the challenge of building economic models and reports that bring financial insights to life.

Peter’s willingness to dive into the finer details at the coalface of the business is a significant asset. He takes pride in integrating the technical aspects of finance and technology with the broader strategic vision, ensuring alignment with individual roles and company objectives. His expertise extends across Insurebuild, where he plays a key role in financial planning, risk management, and operational efficiency.

Focused on achieving exceptional results, Peter’s warm personality, efficiency, and deep product knowledge make him a standout in the finance field and a valuable asset to both Insurebuild. Widely recognized among peers and clients for his down-to-earth nature, Peter’s calm and strategic approach has a real impact on improving business operations and people’s lives. He believes Insurebuild are at an exciting stage—large enough to operate at scale yet small enough to retain family values and a strong commitment to local service.

When it comes to developing and implementing HR strategies and initiatives that align seamlessly with InsureBuild’s business objectives, Lucy brings a wealth of experience and expertise. With over 20 years in the industry, she is passionate about educating and developing teams into future leaders, playing a vital role in positioning InsureBuild as employers of choice and safety leaders in the insurance building industry.

In her combined role as Group Safety & HR Manager, Lucy is committed to fostering a workplace culture that prioritizes employee wellbeing and safety. From recruitment strategies through to the full employee lifecycle—including probation, annual reviews, and professional development—her work ensures a strong alignment between people, performance, and safety. She particularly values her site visits, where she audits and reinforces the implementation of safety processes, demonstrating the company’s unwavering commitment to workplace safety.

Lucy attributes her success in this highly competitive field to her deep passion for workplace health and safety, coupled with an ability to communicate effectively across all levels—from corporate teams to on-site crews. She is excited to be part of InsureBuild, leveraging its dynamic culture and strong brand recognition to shape a positive workplace philosophy while driving the company’s corporate values forward.

A dynamic professional who thrives on the excitement of growth and expansion, Kyle brings energy, enthusiasm, and a strong work ethic to his role as National Business Service Manager. Having worked across multiple areas of the business—including administration, customer care, contracts administration, major construction finance, project management, and as a finance team leader—Kyle’s well-rounded experience makes him a vital asset to the InsureBuild teams.

At the core of Kyle’s approach is his ability to drive value across business operations. He leads projects, produces financial and analytical reports, and ensures efficiency in key business functions. His natural ability to connect with people, combined with his warm personality and easygoing nature, allows him to engage comfortably with individuals at all levels—earning a reputation as an honest, reliable professional who gets the job done.

Kyle is also passionate about embracing and integrating new technologies to push the company forward. He takes pride in being part of the family business, valuing its reputation for delivering specialized insurance repair services. His dedication to operational excellence, combined with a commitment to innovation, continues to strengthen the InsureBuild brand and its standing in the industry.

An experienced commercial and restorative construction specialist, Timothy brings over 20 years of industry expertise, professional insight, and a passion for delivering outstanding client results. Known for his leadership and mentorship, he is committed to improving outcomes not only for clients but also for the broader community through InsureBuild’s commercial projects.

As a highly organized team leader, Timothy leads by example—focusing on quality service, attention to detail, direct communication, and a strong work ethic. His extensive product knowledge and hands-on experience make him a key asset to the InsureBuild team, where he thrives in an environment that values innovation, collaboration, and career progression.

Timothy enjoys the vibrant and fast-paced lifestyle of Melbourne, finding great satisfaction in helping people reach their full potential. He sees InsureBuild as a leader in residential and commercial restoration, recognized for its superior service and commitment to delivering exceptional results for clients.

Jenny is an integral part of InsureBuild, bringing depth, expertise, and integrity to the Major Construction Team. With a business degree majoring in accounting, she leverages her extensive background in accounts, office administration, project management, procurement, and contract administration to deliver insightful advice and exceptional results.

Dedicated to providing a premium level of care, Jenny plays a crucial role in refining MCP processes and ensuring projects stay on track. Since joining Pattersons in April 2020, she has made an immediate and positive impact, working closely with branches across Australia to implement consistent best practices and drive successful outcomes.

Passionate about process improvement and quality assurance, Jenny has been actively involved in major recovery efforts, including the Coffs Harbour Hail and Lismore Flood events, contributing to both make-safe and reinstatement works. She considers it a privilege to represent the InsureBuild brand, fostering strong relationships within the team and across the InsureBuild network nationally.

With over 40 years of dedicated service in the insurance industry, Doron Grossman has built a truly rewarding career—valuing the daily interactions, challenges, and opportunities for professional growth that the field provides. His extensive experience and exceptional decision-making expertise make him a trusted leader within the industry.

As National Manager – Strategic Partnerships & Business Development, Doron plays a critical role in expanding key relationships, driving business growth, and fostering strategic alliances. His strong leadership, industry insight, and results-driven approach make him a key asset to InsureBuild, where he is committed to delivering optimal solutions to clients and enhancing business operations.

Doron’s warm personality, efficiency, and deep product knowledge set him apart in the insurance field. He takes immense pride in being part of InsureBuild leveraging the company’s reputation for excellence, leadership, and high customer service standards to drive outstanding outcomes for clients. His commitment to professionalism, innovation, and relationship-building continues to shape the future of the business and its industry impact.

Paul thrives on the continual challenge of delivering first-class support and superior service to his team. With a deep understanding of the Victorian insurance landscape, he is responsible for developing and inspiring staff, helping them achieve their professional goals while also maintaining strong supplier relationships.

As State Manager – Victoria and National Operations Team Leader, Paul plays a pivotal role in optimizing business operations across multiple regions, ensuring consistency, efficiency, and excellence in service delivery. A highly skilled leader and coach, he is a proven performer with the ability to analyze complex data, implement practical solutions, and drive successful outcomes. His leadership style is built on leading by example, ensuring that his team consistently meets and exceeds expectations.

Since taking on the role of State Manager – Victoria in July 2021, Paul has been instrumental in managing and streamlining Melbourne and Victorian operations, while his national leadership responsibilities extend to overseeing strategic operational initiatives and ensuring best practices are upheld across the organization.

Paul finds immense satisfaction in mentoring and guiding his team to new professional heights. Working with InsureBuild has given him the opportunity to be part of a renowned network, where he continues to grow within a supportive and educational environment that fosters professional development and operational excellence.

Rita is dedicated to delivering exceptional service and is a driving force behind operational excellence in her role as National Operations Manager. Having gained valuable experience in administration and operations while working closely with the building department, she has become an integral part of the InsureBuild family, bringing unmatched passion and commitment to the industry.

With a strong focus on customer outcomes, Rita is committed to ensuring that clients are back in their homes as quickly as possible, always remaining sensitive to their needs and individual circumstances. An effective communicator with a detail-oriented approach, she is known for her honesty, transparency, and ability to analyze and de-escalate issues, keeping all stakeholders well-informed throughout the process.

Rita thrives on the challenge of providing positive solutions for customers and clients, embracing every opportunity to make a difference. Being part of InsureBuild allows her to deliver a prestige service that not only upholds the company’s vision and reputation but also makes a meaningful impact on the community.

With nearly 30 years of experience in the construction industry, Alex has established himself as a well-rounded expert, delivering exceptional service and results to every client he meets. More than just a Commercial Project Manager, he is a qualified carpenter and building supervisor with in-depth knowledge of both the commercial and residential building landscape. His proven track record includes consistently achieving the best outcomes in repair efficiency, cost management, and quality control.

A team player and natural leader, Alex’s management role allows him to pursue his passion for construction while also mentoring and sharing his expertise with the next generation of industry professionals. Known for his hard work, dedication, and results-driven approach, he takes pride in delivering projects on time, cost-efficiently, and without compromising on quality.

Alex is deeply committed to making a difference in people’s lives, bringing a big-picture mindset to his leadership approach while driving growth within the business. He is proud to be part of InsureBuild a company recognized for industry leadership and a strong commitment to valuing its people as key contributors to success.